Forward-deployed AI engineer building and operating production conversational AI agents for healthcare systems, owning end-to-end RAG pipelines and EHR integrations.
About the Role Role Mission As HAI's Forward Deployed Engineer, you will be the technical owner of AI deployments that directly transform how health systems operate. You'll embed with customers to build, launch, and operate production conversational AI agents—architecting systems that handle real clinical workflows and impact thousands of patient interactions. This role exists because healthcare organizations are ready to deploy breakthrough AI at scale, and they need a world-class AI engineer who can build reliable, innovative systems in the field. What You Will Accomplish Own your first major outcome: By day 90, you will have completed end-to-end ownership of your first AI deployment: designed and implemented a RAG pipeline grounded in customer data, built tool-calling and MCP integrations connecting our agents to customer systems (EHRs, data warehouses, operational tools), executed a production go-live with zero surprises, and established monitoring that catches anomalies before customers do. Drive lasting impact: At 12 months, you will have deployed multiple agents across your assigned health system, built reusable AI patterns and frameworks that accelerate future deployments, become the trusted technical partner that customers rely on to solve their hardest AI problems, and generate measurable evidence that our agents improve operational reliability and clinical outcomes—validating our technology in production healthcare environments. The Team You'll work alongside Deployment Strategists, engineers, and clinical experts—embedded with customers but tightly connected to our core AI team. You'll operate with high technical ownership and autonomy in the field, with direct access to our product, ML research, and engineering leadership. This is a culture of shipping real systems, owning outcomes, and solving problems before they become crises. What You Will Do
Location Requirement This is a remote role with significant field presence. You must be willing to travel approximately 25% of the time to customer sites across the United States to deploy and support AI systems in healthcare environments. Additionally, you are expected to travel to our Menlo Park headquarters quarterly for strategic planning, team alignment, and technical collaboration.
Basic Qualifications
Preferred Qualifications
Our comprehensive compensation package is designed to reward your expertise and includes both a competitive base salary and valuable stock options. Individual offers are determined based on a variety of factors, including your professional experience, core competencies, and geographic location. Why Join Hippocratic AI Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation. Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, M
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